These terms cover your use of this website and anything you buy directly from Men Matter. By using the site or placing an order you accept them. If you do not agree, please do not use the site.
Who we are
Men Matter, United Kingdom. Email: support@menmattermethod.com.
Using the site
- The content is for your personal, non-commercial use. Do not copy, resell or redistribute it.
- Do not attempt to disrupt the site, scrape it at scale or access areas you are not meant to.
- All content, including the Men Matter name, logo and method, belongs to us or our licensors.
- We may update or withdraw content at any time.
Our contract with you
When you pay at checkout you make an offer to buy. A contract is formed when we confirm your order by email. Prices are in pounds sterling and include VAT where it applies. We may decline or cancel an order if there has been a pricing error or the item is unavailable, in which case you will receive a full refund.
The Men Matter Journal
The journal is sold by third-party retailers (currently The Great British Bookshop and Amazon). Your contract for a journal is with them, and their terms, delivery and returns policies apply to it.
Digital products
- Digital products are emailed straight after successful payment.
- They are licensed to you for personal use and may not be shared, resold or distributed.
- You ask for immediate delivery and acknowledge that you lose your 14-day right to cancel once delivery starts. Faulty or undelivered files are always put right — see Delivery & Returns.
Physical products
- Delivery, returns and refunds are covered in Delivery & Returns.
- Product images are representative. Slight variation in colour and finish is normal.
- Ownership passes to you when we have been paid and the goods have been delivered to you.
Sessions and bookings
The 90-Minute Reset is booked by emailing us your preferred time. Your booking is confirmed when we reply by email, and we will explain how to pay. Rearranging, cancelling and refunds are set out in Delivery & Returns. You must be 18 or over to book.
Scope of what we provide
Men Matter provides wellbeing and personal-development resources. They are not therapy, counselling, diagnosis, medical treatment or crisis support. Please read the wellbeing disclaimer. If you need urgent help, call 999 or Samaritans on 116 123.
Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not allow us to limit, and your statutory consumer rights are unaffected. Subject to that, we are not liable for losses that were not a foreseeable result of our breach, or for business losses, and our total liability for any product or service is limited to the amount you paid for it.
Links and third parties
The site links to other websites, including retailers and social networks. We do not control them and are not responsible for their content or policies.
Complaints
If something is wrong, email support@menmattermethod.com and we will do our best to put it right.
Changes to these terms
We may update these terms. The version in force when you place an order is the one that applies to it.
Governing law
These terms are governed by the law of England and Wales, and its courts have jurisdiction, although if you live in Scotland or Northern Ireland you can also bring a claim in your local courts.