This policy explains what personal information Men Matter collects through this website, why we collect it, who we share it with and what rights you have. We keep it as short and plain as we can.
Who is responsible for your data
Men Matter (United Kingdom) is the controller of the personal information described here. Contact us on support@menmattermethod.com about anything in this policy.
What we collect, and why
- Free Check-In and waitlists — your first name and email address. We use them to send you what you asked for, and the email sequence that goes with it. Legal basis: consent, which you can withdraw at any time.
- Orders and bookings — your name, email, delivery address (physical goods only), the order contents and, for the 90-Minute Reset, your chosen session time. We use them to deliver what you bought, take payment and keep records. Legal basis: performing our contract with you, and our legal obligation to keep accounting records.
- Enquiries — whatever you tell us when you contact us, so we can reply. Legal basis: our legitimate interest in answering you.
- Session information — anything you share with Greg during or around a session is used only to deliver that session and is not passed on. Where you volunteer information about your health, we treat it as sensitive and only use it with your consent.
- Technical data — your IP address and basic request data are processed by our hosting provider to serve the site securely and prevent abuse. Legal basis: our legitimate interest in running a secure website.
Card details go directly to Stripe, our payment processor. Men Matter never sees or stores your full card number.
Marketing emails
We only add you to the Men Matter email list when you have asked us to. Every email has an unsubscribe link, and you can leave at any time without affecting anything you have bought.
Who we share it with
We use a small number of service providers (processors) who handle data only on our instructions:
- Stripe — takes payment and holds order and billing details.
- MailerLite — sends our emails and holds subscriber details.
- Cloudflare — hosts and secures the website.
- Google Fonts — serves the site's typefaces, which means your browser contacts Google when a page loads.
When you buy the Men Matter Journal from The Great British Bookshop or Amazon, that retailer is a separate controller for your order. Its own privacy policy applies and we do not receive your payment or delivery details. We do not sell your personal information, and we only disclose it to others where the law requires it.
International transfers
Some of these providers are based outside the UK, including in the United States. Where your information is transferred, we rely on the UK's approved safeguards, such as adequacy regulations or the UK International Data Transfer Addendum, so that it stays protected.
How long we keep it
- Order and booking records — six years, which is what UK tax and accounting rules expect.
- Email subscribers — until you unsubscribe or ask us to delete you.
- Enquiries — up to two years after we last corresponded with you.
Your rights
Under UK data protection law you can ask for a copy of your information, have it corrected or deleted, restrict or object to how we use it, ask for it in a portable format, and withdraw consent at any time. Email support@menmattermethod.com and we will respond within one month. If you are unhappy with how we have handled your data you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put it right first.
Cookies
See the cookie information page.
Children
This site is for adults. We do not knowingly collect information from anyone under 18, and if we find we have, we will delete it.
Changes
If this policy changes we will update the date at the top. If a change materially affects email subscribers, we will tell them by email.